Cookie Policy
Last Updated: November 13, 2025
1. Introduction
Welcome to WOW Skins, operated by Cyber Wagon Limited ("we," "us," "our"). This Cookie Policy explains how we use cookies and similar tracking technologies on our website www.wowskins.market (the "Website") and our CS2 skin marketplace platform (the "Services").
By using our Website and Services, you consent to the use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies in this way, you should adjust your browser settings accordingly or refrain from using our Website and Services.
2. What Are Cookies
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
2.1 How Cookies Work
Cookies allow websites to remember your actions and preferences (such as login credentials, language selection, and other display preferences) over a period of time, so you don't have to keep re-entering them whenever you return to the site or browse from one page to another.
3. Types of Cookies We Use
We use different types of cookies on our Website and Services. Some are essential for basic functionality, while others help us improve your experience or understand how you use our platform.
3.1 Strictly Necessary Cookies
These cookies are essential for the operation of our Website and Services. Without these cookies, certain features cannot function properly.
You cannot opt out of these cookies as they are strictly necessary for providing our Services. By using our Website and Services, you consent to the use of these cookies.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
| steamRefresh_steam |
This cookie enables us to: • Obtain a list of Trade Offers • Send, confirm, and cancel Trade Offers on your behalf • Check Guard Status • Verify Trading Restrictions |
180 days | WOW Skins |
| Alibaba Cloud Cookies | Required for secure content delivery, load balancing, and DDoS protection. These cookies ensure reliable access to our Services and protect against malicious traffic. | Session | Alibaba Cloud |
| session_id | Maintains your login session and authentication state across pages. This ensures you remain logged in while navigating our platform. | Session | WOW Skins |
| csrf_token | Security cookie that protects against Cross-Site Request Forgery (CSRF) attacks by validating that requests originate from our legitimate website. | Session | WOW Skins |
3.1.1 Authentication Cookie Details
The steamRefresh_steam cookie is critical for our skin trading Services. This cookie is used after you authorize login through the platform, allowing us to facilitate trades between buyers and sellers securely.
What This Cookie Enables:
- Query your Guard token status
- Check your trading status and restrictions
- Obtain trade offer lists
- Send, confirm, and cancel trade offers
Without this cookie, you will not be able to initiate, accept, or manage skin trades through our platform.
3.2 Analytics and Performance Cookies
These cookies help us understand how visitors interact with our Website and Services by collecting and reporting information anonymously.
You can choose to opt out of these cookies. Your decision will not affect your ability to use our core Services, but it may limit our ability to improve your experience based on usage data.
| Cookie Name/Service | Purpose | Duration | Provider |
|---|---|---|---|
| Mixpanel Cookies |
We use Mixpanel to analyze user behavior and improve our Services. These cookies
help us: • Track website visit frequency and navigation patterns • Understand which features are most popular • Measure the effectiveness of new features • Identify areas for improvement Privacy Note: These cookies collect aggregate statistical data and do not directly identify individual users. All data is anonymized and used solely for internal analytics purposes. |
Up to 1 year | Mixpanel |
| _ga, _gid, _gat | Google Analytics cookies that help us understand website traffic sources, user demographics (age range, general location), and content engagement patterns. | Up to 2 years | Google Analytics |
3.2.1 What Analytics Cookies Collect
- Pages visited and time spent on each page
- Referral sources (how you arrived at our Website)
- Device type, browser, and operating system
- General geographic location (country/city level)
- Click patterns and feature usage frequency
- Search queries within our platform
This information is aggregated and analyzed to help us improve the overall user experience, optimize site performance, and develop new features based on actual user needs.
3.3 Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.
You can choose to opt out of these cookies. If you do, some personalized features may not be available, and you may need to re-enter your preferences each time you visit.
| Cookie Name | Purpose | Duration |
|---|---|---|
| language_preference | Remembers your selected language preference (English, German, French, Spanish, or Portuguese) so it is automatically applied on your next visit. | 1 year |
| currency_preference | Stores your preferred currency display setting for consistent pricing display across sessions. | 1 year |
| theme_preference | Remembers your display mode preference (e.g., dark mode or light mode) for a consistent visual experience. | 1 year |
| notification_settings | Stores your notification preferences for different types of alerts (trade updates, price changes, promotional messages). | 6 months |
3.3.1 Benefits of Functional Cookies
These cookies enhance your experience by:
- Eliminating the need to re-select your language on every visit
- Maintaining consistent display settings across devices
- Remembering your notification preferences to reduce unwanted alerts
- Providing a more personalized and efficient user experience
4. How to Manage Cookies
You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences through our cookie consent banner when you first visit our Website, or by adjusting your cookie settings at any time.
4.1 Cookie Consent Banner
When you first visit our Website, you will see a cookie consent banner that allows you to:
- Accept All: Consent to all cookies, including analytics and functional cookies
- Reject Optional: Decline analytics and functional cookies while accepting strictly necessary cookies
- Customize: Choose specific cookie categories to accept or reject
4.2 Managing Cookies Through Your Browser
Most web browsers allow you to control cookies through their settings. You can set your browser to reject cookies or to alert you when cookies are being sent. However, please note that if you disable or reject cookies, some parts of our Website may become inaccessible or not function properly.
Browser-specific instructions:
- Google Chrome: Settings > Privacy and security > Cookies and other site data
- Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Cookies and website data
- Microsoft Edge: Settings > Privacy, search, and services > Cookies and site permissions
- Opera: Settings > Privacy & security > Cookies
For more detailed information on cookie management, visit www.allaboutcookies.org
4.3 Managing Third-Party Analytics Cookies
To opt out of third-party analytics tracking:
- Mixpanel: Visit Mixpanel Opt-Out Page
- Google Analytics: Install the Google Analytics Opt-out Browser Add-on
4.4 Impact of Disabling Cookies
Strictly Necessary Cookies: These cannot be disabled as they are essential for core functionality. Blocking these cookies will prevent you from using our trading Services.
Analytics Cookies: Disabling these will not affect your ability to use our Services, but will limit our ability to improve the platform based on usage insights.
Functional Cookies: Disabling these will not prevent core functionality, but you will need to re-enter your preferences each time you visit, and some personalized features may not be available.
5. Your Cookie Consent
5.1 Consent Requirements
Strictly Necessary Cookies: These cookies do not require your explicit consent as they are essential for the basic functionality of our Services. By using our Website and Services, you automatically consent to these cookies.
Optional Cookies (Analytics and Functional): We will ask for your consent before placing analytics or functional cookies on your device. You can provide, refuse, or withdraw your consent at any time through our cookie settings.
5.2 How to Withdraw Consent
You can withdraw your consent to optional cookies at any time by:
- Adjusting your preferences in our cookie settings (accessible via the cookie icon in the footer)
- Clearing cookies through your browser settings
- Contacting us at support@wowskins.market
Withdrawing consent will not affect the lawfulness of processing based on consent before its withdrawal.
5.3 Consent for Minors
Our Services are not intended for individuals under the age of 18. We do not knowingly collect data from minors. If you are under 18, please do not use our Services or provide any personal information.
6. Third-Party Cookies
In addition to our own cookies, we may also use third-party cookies to report usage statistics of our Services and deliver relevant content.
6.1 Third-Party Services We Use
- Mixpanel: For user analytics and product usage insights
- Google Analytics: For website traffic analysis and performance monitoring
- Alibaba Cloud: For content delivery and infrastructure security
6.2 Third-Party Privacy Policies
Please note that third-party service providers have their own privacy policies regarding how they collect, use, and protect your data. We encourage you to review their policies:
- Mixpanel Privacy Policy: https://mixpanel.com/legal/privacy-policy/
- Google Privacy Policy: https://policies.google.com/privacy
- Alibaba Cloud Privacy Policy: https://www.alibabacloud.com/help/en/legal/latest/privacy-policy
6.3 Our Responsibility
While we carefully select our third-party partners and require them to handle data responsibly, we are not responsible for the privacy practices of these third parties. We recommend reviewing their privacy policies to understand how they process your data.
7. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons.
7.1 Notification of Changes
When we make material changes to this Cookie Policy, we will notify you by:
- Updating the "Last Updated" date at the top of this policy
- Displaying a prominent notice on our Website
- Sending an email notification to registered users (for significant changes)
7.2 Your Continued Use
Your continued use of our Website and Services after any changes to this Cookie Policy constitutes your acceptance of such changes. We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.
8. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Email: support@wowskins.market
8.1 Data Protection Inquiries
For questions specifically related to data protection and privacy rights under GDPR or other regulations, please include "Data Protection Inquiry" in your email subject line.
8.2 Technical Support
For technical issues related to cookies or website functionality, our support team is available to assist you Monday through Friday, 9:00 AM to 6:00 PM GMT.